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A receptionist is often the first business contact a person will meet at any organization. It is an expectation of most organizations that the receptionist maintains a calm, courteous and professional demeanor at all times regardless of the visitor's behavior. Some personal qualities that a receptionist is expected to possess in order to do the job successfully include attentiveness, a well-groomed appearance, initiative, loyalty, maturity, respect for confidentiality and discretion, a positive attitude and dependability. At times, the job may be stressful due to interaction with many different people with different types of personalities, and being expected to perform multiple tasks quickly.

I'm pretty sure I understand your position. You also should be aware of procedures of dealing with harassment which involved contacting security. So if you believe that security is not working in a timely manner, I am already trying to contact the head of security to find out exactly what is happening from him. And for your added protection, I will be sure that he is posted at your side until you feel safe again.