"[...] If this is a moral argument about free will, then the ability to switch despite high switching costs resolves the argument. But if the question is 'how will rational CMRS providers respond to this set of market realities, and do I like those results as a matter of public policy.'
"Because that is the actual question. It's not a 'market failure' problem because the market is working just fine. It just won't produce particularly low prices for text messaging. Trying to keep a pedestrian from getting hit by a car is not a 'mechanical failure.' If I tried to fix it by determining whether I was making 'safe' cars, I would never solve the problem and people would still get hit by cars. But if I treat it as a behavioral issue that I regulate with traffic lights and street crossings, I can seriously reduce the number of accidents."
-- Harold Feld, 2009-01-27
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